Prince Rupert Port Authority
Comments and Followup

The Prince Rupert Port Authority takes community feedback seriously. Particularly during the commissioning of new terminals, your comments help us identify issues that we can resolve in partnership with our terminal operators. We provide a weekly summary of comments -- as well as the actions we have taken to address and resolve concerns.

 

Community Comments

Date Number of Submissions Subject
Week of Dec 24, 1899 1 comment received Noise Complaint
Week of Dec 1, 2013 1 comment received General Feedback/Inquiry
Week of Dec 15, 2013 1 comment received Noise Complaint
Week of Dec 29, 2013 2 comments received General Feedback/Inquiry
Week of Jan 5, 2014 8 comments received Air Quality, Noise Complaint, Other Issues
Week of Jan 12, 2014 9 comments received Air Quality, Noise Complaint, Other Issues
Week of Jan 19, 2014 18 comments received Air Quality, Noise Complaint, Other Issues
Week of Jan 26, 2014 14 comments received Air Quality, Noise Complaint
Week of Feb 2, 2014 11 comments received Air Quality, Marine Pollution, Noise Complaint, Other Issues
Week of Feb 9, 2014 12 comments received Air Quality, Noise Complaint, Other Issues
Week of Feb 16, 2014 1 comment received Noise Complaint
Week of Feb 23, 2014 4 comments received Marine Pollution, Noise Complaint, Other Issues
Week of Mar 2, 2014 5 comments received Noise Complaint
Week of Mar 9, 2014 11 comments received Noise Complaint
Week of Mar 16, 2014 2 comments received Air Quality, Noise Complaint
Week of Mar 23, 2014 5 comments received Air Quality, Noise Complaint, Other Issues
Week of Mar 30, 2014 2 comments received Air Quality, Noise Complaint
Week of Apr 6, 2014 8 comments received Air Quality, Noise Complaint
Week of Apr 13, 2014 3 comments received Air Quality, Noise Complaint
Week of Apr 20, 2014 8 comments received Air Quality, Noise Complaint
Week of Apr 27, 2014 7 comments received Air Quality, Noise Complaint, Other Issues
Week of May 4, 2014 27 comments received Air Quality, Marine Pollution, Noise Complaint, Other Issues
Week of May 11, 2014 24 comments received Air Quality, Marine Pollution, Noise Complaint, Other Issues
Week of May 18, 2014 10 comments received Air Quality, Marine Pollution, Noise Complaint, Other Issues
Week of May 25, 2014 13 comments received Air Quality, Marine Pollution, Noise Complaint, Other Issues
Week of Jun 1, 2014 5 comments received Air Quality, Marine Pollution, Noise Complaint, Other Issues
Week of Jun 8, 2014 4 comments received Air Quality, Noise Complaint, Other Issues
Week of Jun 15, 2014 4 comments received Air Quality, Noise Complaint
Week of Jun 22, 2014 9 comments received Air Quality, Noise Complaint, Other Issues
Week of Jun 29, 2014 4 comments received Air Quality
Week of Jul 6, 2014 13 comments received Air Quality, Noise Complaint, Other Issues
Week of Jul 13, 2014 2 comments received Air Quality, Noise Complaint, Other Issues
Week of Jul 20, 2014 1 comment received Air Quality, Noise Complaint
Week of Jul 27, 2014 5 comments received Air Quality, Noise Complaint
Week of Aug 10, 2014 5 comments received Air Quality, Noise Complaint
Week of Aug 17, 2014 10 comments received Air Quality, Noise Complaint, Other Issues
Week of Aug 24, 2014 2 comments received Air Quality, Noise Complaint
Week of Aug 31, 2014 2 comments received Air Quality
Week of Sep 7, 2014 2 comments received Air Quality, Noise Complaint
Week of Sep 21, 2014 2 comments received Air Quality, Noise Complaint
Week of Sep 28, 2014 2 comments received Air Quality, Other Issues
Week of Oct 12, 2014 3 comments received Noise Complaint
Week of Oct 19, 2014 4 comments received Noise Complaint
Week of Oct 26, 2014 1 comment received Noise Complaint
Week of Nov 2, 2014 1 comment received Noise Complaint
Week of Nov 16, 2014 1 comment received Noise Complaint
Week of Nov 23, 2014 1 comment received Noise Complaint
Week of Nov 30, 2014 5 comments received Air Quality, Noise Complaint
Week of Dec 7, 2014 3 comments received Noise Complaint
Week of Dec 14, 2014 4 comments received Noise Complaint, Other Issues
Week of Jan 4, 2015 1 comment received Air Quality
Week of Jan 18, 2015 1 comment received Noise Complaint
Week of Feb 1, 2015 2 comments received Noise Complaint
Week of Feb 8, 2015 1 comment received Noise Complaint
Week of Feb 15, 2015 2 comments received Air Quality, Noise Complaint
Week of Mar 1, 2015 3 comments received Noise Complaint, Other Issues
Week of Mar 22, 2015 1 comment received Other Issues
Week of Mar 29, 2015 1 comment received Air Quality, Noise Complaint
Week of Apr 19, 2015 1 comment received Noise Complaint
Week of May 10, 2015 1 comment received Air Quality
Week of May 17, 2015 4 comments received Air Quality, Other Issues
Week of May 24, 2015 1 comment received Noise Complaint
Week of May 31, 2015 1 comment received Air Quality
Week of Jun 7, 2015 4 comments received Air Quality, Other Issues
Week of Jun 14, 2015 1 comment received Air Quality
Week of Jun 21, 2015 9 comments received Air Quality, Noise Complaint, Other Issues
Week of Jul 5, 2015 2 comments received Air Quality, Other Issues
Week of Sep 6, 2015 1 comment received Other Issues
Week of Jan 17, 2016 1 comment received Noise Complaint
Week of Feb 14, 2016 1 comment received Marine Pollution, Noise Complaint
Week of Mar 6, 2016 1 comment received Other Issues
Week of Mar 20, 2016 1 comment received Noise Complaint
Week of Mar 27, 2016 1 comment received Other Issues
Week of Apr 3, 2016 1 comment received Air Quality
Week of May 29, 2016 3 comments received Air Quality, Noise Complaint
Week of Jul 3, 2016 1 comment received Noise Complaint
Week of Jul 24, 2016 1 comment received General Feedback/Inquiry
Week of Aug 7, 2016 2 comments received Noise Complaint
Week of Aug 14, 2016 1 comment received Air Quality, Other Issues
Week of Aug 21, 2016 2 comments received Noise Complaint
Week of Aug 28, 2016 1 comment received Other Issues
Week of Sep 25, 2016 1 comment received Other Issues
Week of Oct 2, 2016 1 comment received General Feedback/Inquiry
Week of Jan 22, 2017 1 comment received Other Issues
 
 

Followup by Prince Rupert Port Authority

Date Actions Taken
Week of Dec 15-21, 2013 Westview Terminal operator advised of noise and light concerns.
Week of Jan 5-11, 2014 Port Authority staff assigned to follow up on specific noise and light complaints from Westview Terminal. Backup "beeping" of rail equipment silenced after noise concerns were shared with Westview Terminal operator.
Week of Jan 12-18, 2014 Times and duration of persistent noise issues were identified using Port Authority's noise monitoring system. Details were provided to Westview Terminal operator for further action.
Week of Jan 19-25, 2014 Times and duration of persistent noise issues were identified using Port Authority's noise monitoring system. Details were provided to Westview Terminal operator for further action.
Week of Jan 26-Feb 1, 2014 Industrial cooling fans at Westview Terminal were reprogrammed to shut down overnight. The number of shifts assigned to vessel loading has been reduced from three to two. The terminal operator has instructed the onsite crew to eliminate overnight noise related to construction activity.
Week of Feb 2, 2014 Staff from the Port Authority continue to meet with the operators of the Westview Wood Pellet Terminal, relaying concerns and complaints from the community. The operators have engaged third-party noise consultants to determine the source and intensity of noise emanating form the terminal. Until additional mitigation measures can be installed, increased noise (during daytime hours) is expected during ship loading. The next ship is due to berth at Westview Terminal on February 10.
Week of Feb 9, 2014 Westview Terminal operators were advised of community comments.
Week of Feb 16, 2014 Westview Terminal operators were advised of community comments.
Week of Feb 23, 2014 Westview Terminal operators were advised of community comments.
Week of Mar 2, 2014 Westview Terminal operators were advised of community comments.
Week of Mar 9, 2014 Westview Terminal operators were advised of community comments.

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